Return Policy

At Camel Power, we are committed to delivering high-quality products. Our return policy is aligned with Printful's guidelines to ensure a consistent and customer-friendly experience:

Returns and Exchanges

  • Damaged or Defective Items: If you receive a damaged or defective item, contact us within 30 days of delivery. We require photographic proof to process a refund or exchange.
  • Misprinted Items: Any printing errors must be reported with photographic evidence within 30 days.
  • Lost Packages: Claims for packages lost in transit should be submitted no later than 30 days after the estimated delivery date.

Return Process:

  • Contact Us First: Reach out to Camel Power directly for return queries to ensure proper support and tracking.
  • Reshipping: Items returned due to carrier error or incorrect addresses will be reshipped upon confirmation of correct details.

Return Address Disclaimer

The following addresses are exclusively for the return of items purchased from Camel Power:

  • United States and Mexico: 217 Wrangler Drive, Coppell, Texas, 75019, USA
  • Canada: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada
  • Latvia: Lidostas parks, Marupe, Marupes nov., LV-2167, Latvia
  • Spain: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain
  • United Kingdom: Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ, UK
  • Australia: Various addresses based on product category (apparel, non-apparel, phone cases)
  • Japan: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101, Japan
  • Brazil: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil

Please note that these addresses should not be used for sending notices, letters, or any other types of correspondence. Any non-return related mail sent to these addresses will be returned to the sender.

For any other correspondence or queries, please contact us through our official communication channels as listed on our website.